Health Care services may be argued as the most important service needed for care recipients. For caregivers, however, there are specific services and practices in health care that provide optimum support to the caregiver.
The Caregiver Friendly Communities Assessment scores on three factors in this section:
Expand the categories below to find the scoring factors and recommended practices for each. You can also download a pdf of the Best Practices Document to save and share.
Some hospitals have emergency departments organized specifically to serve older adults. These can be especially helpful for caregivers. Furthermore, some hospitals have systems that follow the Acute Care for the Elderly (ACE) model guidelines or have an ACE unit.
The accessibility and array of outpatient services available to care recipients is an important support in the role of a caregiver. Physical and occupational therapy available for free or at reduced-cost and in-home both make caregiver roles easier. Additional services available to support caregivers with the healthcare of their care recipient include: palliative services, hospice programs, geriatric assessment programs, in-patient geriatric psychiatry services, and in-home physician visiting services.
Recommended Practice: catalogue the existing supportive services available in the community, identify gaps and work with hospital systems and other community partners to extend these services where needed.
Caregivers are often responsible for ensuring their loved ones stay stocked on all their medications. The list can be long and having a pharmacy within close proximity, that offers higher accessibility such as home delivery can be an added support to caregivers.
Recommended Practice: catalogue the existing pharmacies in the area to identify gaps; build partnership with existing pharmacies to support development of 24 hour pick-up, home-delivery and drive-through pickups.
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