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Area Agency on Aging 1-B Leadership Team

Michael Karson, MBA
President and CEO

Michael Karson, Area Agency on Aging 1-B President and CEOMichael took over leadership of the agency in 2017 as President and CEO, bringing with him broad experience in healthcare delivery in the for-profit and nonprofit sectors and in nursing facility management.

Before joining AAA 1-B, Michael served in executive-level positions at Optum, a division of United Health Care; HAP, Midwest Health Plan; and Center for Senior Independence and Brookdale Senior Living. He has experience with the Medicare/Medicaid Dual Demonstration, Medicare Advantage models, PACE, capitated reimbursement programs, integrated care, assisted living and memory care, and sub-acute rehabilitation.

Michael followed in his late mother’s footsteps, operating nursing homes earlier in his career.

Michael was proud to take the helm at AAA 1-B.

“I would like our agency to be everyone’s first stop for information – whether they need help finding assisted living, help finding a caregiver, getting meals in their home, getting help with Medicare, or finding community classes,” he says.

Helping others is in his blood. Michael served on the Walled Lake Consolidated Schools Board of Education for 12 years as president, vice president and secretary.

Michael has a bachelor’s degree in health administration and gerontology and a MBA from Lawrence Technological University. He has two grown sons.

Kimberly Cope, Esq., CHC
Chief Compliance and Quality Officer

Kimberly joined the agency in July 2019 as chief compliance and quality officer, overseeing the implementation of an effective, agency-wide corporate compliance program. She previously held the same position with Macomb County Community Mental Health (MCCMH), where she also oversaw legal and policy compliance.

Kimberly is an attorney – she graduated from Wayne State University Law School and practiced law on her own for several years – but was drawn to work in the mission-based world. She worked at MCCMH for six years before joining AAA 1-B.

“Their mission, along with ours, is helping people live in the least restrictive setting in the community. That’s where my focus is: helping people to maintain their living situations in the community,” she says.

Kimberly, who is certified in health care compliance, developed the compliance program while at MCCMH and is doing the same at AAA 1-B.

A native of Washington State, who was partially raised in Colorado, Kimberly headed east when her husband, Wayne, took a position in the Detroit area. They have three children, two of them college students.

Kim, naturally, is a skier. She also has a black belt in karate, a practice she took up when her son enrolled in a karate school.

“I figured I could do it too. Then it ended up being good self-defense,” she says. Kimberly is currently moving through higher levels of karate mastery.

Jenny Jarvis, MBA
Chief Communications & Strategy Officer

Jenny Jarvis, Area Agency on Aging 1-B Chief Strategy OfficerJenny joined the agency in 2001 as director of communications. In 2014, she became chief strategy officer, overseeing several areas of the agency, including marketing and communications, Information and Assistance, the Medicare Medicaid Assistance Program (MMAP), and agency-wide quality and strategic planning.

Jenny began her career in the fitness industry, managing health and fitness clubs in the Toronto area. Her first foray into the nonprofit world was with the Heart and Stroke Foundation of Ontario in corporate sponsorship. In 2000, she moved to the U.S. when she married her husband, Dan, an engineer. They have a daughter, Mary, who is a competitive runner.

Working with AAA 1-B is gratifying, she says.

“I enjoy the opportunity to work in a nonprofit environment that is mission-driven,” Jenny says. “It’s really the people you work with every day and the seniors whose lives you touch that make it worthwhile.”

Jenny grew up in northern Ontario. She was close with her grandmother, who inspired her to work for the good of older adults.

Jenny has traveled the world, including spending time in Australia, where she worked at a cattle station, a plastics factory, and a fitness club. Jenny holds a bachelor’s degree in kinesiology from York University and a MBA from Schulich School of Business at York University.

John F. Krueger, CMA
Chief Financial Officer

John Krueger, Area Agency on Aging 1-B Chief Financial OfficerJohn joined the agency in 2017 as our chief financial officer. He provides steady financial leadership, overseeing a $58 million budget. He has spent the better part of his career in financial management of nonprofits, including The Detroit Zoo, Taylor School District, Metro Airport (Wayne County Airport Authority), and Cranbrook Educational Community.

“I think the mission of the agency is excellent,” John says of AAA 1-B. “A lot of people don’t know us until they need us. The agency provides excellent services for caregivers and services that keep people at home where they do their best.”

John is a Certified Management Accountant and holds a bachelor’s degree in accounting and economics from Michigan State University. He has three adult children.

AnnaGloria McCormick, MPA
Chief Integration Officer

AnnaGloria McCormick, Area Agency on Aging 1-B Director of Aging and Adult Services ProgramsAnnaGloria joined the agency in January 2019 and serves as our chief integration officer, overseeing the agency’s IT functions, business development and contracted services funded via the Older Americans Act. These programs include Meals on Wheels and Congregate Dining, Adult Day, Legal services, Health and Wellness Programs and more.

AnnaGloria, an Oklahoma City native, received her LEAN certification in Healthcare Administration from the University of Michigan, a designation that indicates she specializes in creating efficiencies in organizational workflows, processes and procedures.

AnnaGloria brings with her experience in managed care plans for dual-eligible populations with special needs, federal quality improvement initiatives and reporting, process improvement in critical access hospitals and rural health centers, and senior project management/business analysis skills from the American Board of Emergency Medicine. She volunteers in her church’s soup kitchen and enjoys baking with her two daughters in her free time.

AAA 1-B’s mission drew her.

“We know this population is continuing to grow — people are living longer, chronic illness with ongoing care is a necessary way of life for many. My purpose is to make sure we are utilizing funds in an appropriate and positive way to ensure people continue to receive the benefits from programs allocated to them through this funding,” she says.

AnnaGloria serves on the graduate advisory board for the public administration master’s degree program at Eastern Michigan University, where she received her master of public administration degree with a focus in health administration. She received a BA in communications from Michigan State University.

Aimee Page, RN
Chief Clinical Officer

Aimee Page, Area Agency on Aging 1-B Chief Clinical OfficerAimee joined our agency in 2018 as chief clinical officer in charge of key programs like MI Choice Waiver, MI Health Link, the Community Living Program, and all person-centered and coordinated-care programs for older adults and adults with disabilities who live in their homes. She brings a wealth of experience in Medicare, Medicaid, and dual-eligible populations, as well as regulatory compliance and quality management. Aimee has worked at various Area Agencies on Aging in Michigan and at Integrated Care Organizations.

Working with AAA 1-B allows her to use her experience, talents, and passion for meeting the needs of individuals in the comfort of their home.

“We strive to provide the right answers, resources, and necessary support and services that help people in the communities we serve. Our agency’s mission and values align with who I am,” Aimee says.

Aimee grew up in St. Joseph, where she began her nursing career. She continues to visit her hometown to visit family, including her grandmother, who has dementia. She has two daughters, the oldest of whom has a diagnosis of autism. Aimee serves as co-chair of the Special Education Parent Advisory Council for Plymouth-Canton Community Schools and as a special education parent representative for Wayne County.

Aimee is an advocate for social inclusion for all.

Angie Rutterbush
Chief Human Resources Officer

Angie Rutterbush, Area Agency on Aging 1-B Chief Human Resources OfficerAngie joined the agency in 2018, quickly moving up from HR manager to HR director and then chief human resources officer. She is responsible for the human resources function for the agency’s 150+ employees.

Angie previously served as benefits manager overseeing the North America program for Modern Dental, an international dental laboratory. Before taking off a few years to help her husband Scott get his hospitality consulting business off the ground and to raise her three daughters, Angie worked in benefits management for Covansys for eight years.

AAA 1-B is Angie’s first nonprofit employer – and she is pleased at the level of dedication at the agency.

“I love the mission and the employees here. They’re very passionate about helping older adults. It’s hard to find a work environment where everyone is driven and focused on the organization’s mission,” she says.

A Rochester native who lives in Livonia, Angie enjoys scrapbooking and weekend getaways with her girlfriends. She received a BA in human resource development from Oakland University and has done graduate work.

Katie Brennan, JD
Director of Philanthropy

Katie Brennan, Area Agency on Aging 1-B Director of PhilanthropyWe welcomed Katie to the agency in June 2018 as our first director of philanthropy. She has spent most of her career in the nonprofit world, helping agencies such as Henry Ford Health System, the American Heart Association and American Cancer Society to grow through strategic fundraising. At AAA 1-B, Katie will do the same, filling in funding gaps and furthering our mission to nurture and care for older adults throughout southeast Michigan.

“For me, it’s a beautiful story,” Katie says. “You’re watching the circle of life. I love seeing how much my generation and my parents’ generation give back to older adults.”

Katie and her husband, Michael, a medical school student at Oakland University, are raising two daughters, Ellen and Emma, to become the next generation of givers. The Brennans live in Troy. They love vacationing near the ocean.

Katie has a business degree and a law degree from Michigan State University.

Jim McGuire, MSW
Director of Research, Policy and Advocacy

Jim McGuire, Area Agency on Aging 1-B Director of Research, Policy and AdvocayJim joined AAA 1-B more than three decades ago. He started his social work career as a senior housing coordinator in the metro Detroit area before joining AAA 1-B as a transportation planner. Jim had done field work as a graduate student at the Area Agency on Aging Region 4 in St. Joseph and what is now known as Michigan’s Aging and Adult Services Agency.

Today, Jim serves as our director of Research, Policy Development & Advocacy, gathering key data that let us know what our clients need and to help make a case for better funding and programming on the local, state and federal levels. He’s frequently in Lansing to advocate on behalf of older and adults with disabilities.

Jim loves his work.

“Every day, to accomplish what I need to accomplish, I need to learn. I like change. There’s always something new,” he says.

Jim founded the Silver Key Coalition, a group devoted to making Michigan a ‘no wait state’ by eliminating the waiting list for in-home services. The Coalition has been successful in its efforts to increase state spending toward that goal.

Jim’s wife, Jodi, also gets involved in special programs at AAA 1-B. They have two grown sons.

Maggie Ouellette, LMSW
Director of Clinical Operations

Maggie Ouellette, Area Agency on Aging 1-B Director of Clinical Operation Maggie joined the agency in 2016 as a clinical manager for the MI Choice Waiver Program. In 2018, she became director of clinical operations, overseeing the day-to-day operations of the MI Choice and Community Living Programs, both of which provide in-home services.

Maggie came to AAA 1-B from the Marywood Nursing Care Center in Livonia, where she served as director of social services and mission integration. Her professional life was focused on subacute nursing rehabilitation, mostly with a Medicare population.

She loves working at the agency.

“Its mission and vision fit my personal and professional ethics and values, because we are truly serving people in the community who need it the most,” she says. “I come from a culture where the elderly are revered. It’s intergenerational, with the young and the elderly living and socializing together.” Maggie and her family spend their summer vacations on Cape Breton Island, Nova Scotia, where they have a home in the village where her father was raised.

Maggie is certified as a Lean Six Sigma Green Belt. The designation means she is trained in efficiencies that will improve business processes and client satisfaction.

Maggie has an undergraduate degree in gerontology and business administration from Madonna University and a MSW from Wayne State University. She was an adjunct instructor of gerontology at Madonna for five years.

Maggie loves Tigers baseball. She and her husband Mike have two children.